INDUS

Frequently asked questions

At INDUS, every piece is shaped through a balance of craftsmanship and intentional curation. Select designs are meticulously handcrafted, while others are carefully sourced and approved by NRD. Each piece is chosen for its ability to reflect our signature standard of elegance, quality, and timeless appeal—often produced or curated in limited quantities to preserve its exclusivity.

NRD is the creative force behind INDUS. Every piece—whether handcrafted or curated—is personally selected or approved by NRD to ensure it reflects our signature standard of refined luxury, elegance, and timeless appeal.

Yes. Many of our designs are created or curated in limited batches to preserve exclusivity. This ensures that what you own feels special, distinctive, and not mass-produced.

We strive to present our products as accurately and beautifully as possible. While the overall design, look, and quality remain true to the INDUS standard, slight variations in color, texture, or detailing may occur due to lighting, screen settings, styling, and the handcrafted or curated nature of each piece. These subtle differences are part of what makes every INDUS creation uniquely yours.

We offer a 7-day return and replacement policy, meaning you have 7 days after receiving your item to request a return or replacement*

We begin processing your order within the first 24–48 hours to ensure a seamless experience. In certain cases—such as custom stitching or special orders—processing may take slightly longer to maintain our standards of craftsmanship and detail.

Once shipped, you will receive an update with tracking details. Delivery typically takes 3–10 business days, depending on your location. Every INDUS piece is carefully prepared and packaged to reach you in perfect condition.