Legal notice

LEGAL NOTICE POLICY

Last Updated: 02-06-26

This Legal Notice Policy governs the submission of legal notices, claims, demands, and other formal communications to INDUS ("we," "our," or "us"), a sole proprietorship operating the website www.indusmart.co.in.

  1. LEGAL NOTICE REQUIREMENTS

Any legal notice, demand, claim, or formal communication intended for INDUS must:

• Be made in writing.
• Clearly identify the sender's full name, address, email address, and contact number.
• Include a detailed description of the matter, dispute, claim, or request.
• Contain supporting documentation where applicable.
• Be sent through the approved communication channels listed below.

Incomplete notices may not be processed or responded to.

  1. SERVICE OF LEGAL NOTICES

Legal notices may be served through the following methods:

Email:
help.teamindus@gmail.com

&
rathore.royals01@gmail.com

 

Registered Post / Courier:
INDUS
Indrapuri Bhel Bhopal
Madhya Pradesh, India

Notices sent by email shall be deemed received on the date of successful transmission. Notices sent by registered post or courier shall be deemed received upon delivery confirmation.

  1. RESPONSE PERIOD

Upon receipt of a valid legal notice, INDUS will make reasonable efforts to acknowledge and review the notice within fifteen (15) business days.

The acknowledgement of a notice does not constitute acceptance of any claim, allegation, or liability.

  1. DISPUTE RESOLUTION

Before initiating formal legal proceedings, parties are encouraged to contact INDUS and attempt to resolve disputes through good-faith discussions.

Customers and users agree to provide INDUS with a reasonable opportunity to address concerns before commencing legal action where permitted by applicable law.

  1. GOVERNING LAW

This website, its policies, and any disputes arising out of or relating to the use of the website, products, services, or transactions shall be governed by and construed in accordance with the laws of India.

  1. JURISDICTION

Subject to applicable law, the courts located in Bhopal, Madhya Pradesh, India shall have exclusive jurisdiction over any dispute, claim, or legal proceeding arising out of or relating to the use of this website, purchases made through this website, or these policies.

  1. ELECTRONIC COMMUNICATIONS

By using this website, users consent to receive communications electronically. Electronic communications, including emails and website notices, shall satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

  1. NO WAIVER

Failure by INDUS to enforce any provision of its policies or terms shall not be deemed a waiver of any rights or remedies available under applicable law.

  1. POLICY CHANGES

INDUS reserves the right to modify, update, or revise this Legal Notice Policy at any time without prior notice. Changes will become effective immediately upon posting on the website.

  1. CONTACT INFORMATION

INDUS

Website:
www.indusmart.co.in

Email:
help.teamindus@gmail.com

Phone:
+91 9827550191

Customer Service Hours:
Monday – Friday: 10:00 AM – 6:00 PM (IST)

For all legal communications, please use the approved notice methods described in this policy.